- We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site.
- We also automatically receive and record information on our server logs from your browser, including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to any entity.
- Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
- Refunds cannot be made after a ticket has been purchased, with the exception of an event cancellation. If VGU is canceled, a refund in the amount of the face value of the ticket will be issued to customers who purchased tickets. Service, delivery and transaction fees will not be refunded. VGU will have control over refund availability and duration.